Technical Instructor (Automotive)- Santiago (Hybrid) GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. Job Summary The instructor has to develop training contents for face-to-face and virtual sessions, in addition to teaching them. Primary responsibilities will be to: Provide training in a logical, clear and easy-to-understand manner and in accordance with the norms and standards established by the client. Participate in certification processes, when necessary. Work with the Instructional Design team to develop content for virtual and/or face-to-face training. Study in depth the subjects to be worked on, the reality of the automotive market, dealerships and products in order to be able to discuss with the students with skill, criteria and propriety, relating the contents dealt with the student's daily life. Communicate with the customer, following their instructions and listening to their suggestions. Facilitate communication between GP Strategies and the client. Monitor and advise and resolve customer queries. Manage tight schedules and deadlines. Organize daily data. Adapt to short-term changes in organization, knowledge and work environment. Quickly learn and analyze information. The ideal candidate might have: Two (2) years of experience in post-sales or technical knowledge. Almost one year of experience working as an instructor. Knowledge of electric and hybrid vehicle technologies. Clear and above average knowledge of how a vehicle works. Key Skills: Excellent communication skills, both verbal and written. Ability to communicate assertively with customers. Proactive. Analytical skills. Good interpersonal relationships. Excellent ability to work in a team. Desirable knowledge of English (taken as a differential). Soft skills around Microsoft software. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class. #J-18808-Ljbffr