We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market : Mindbody is the industry's most trusted all-in-one technology platform;
ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're partnering with more than 70, fitness studios, gyms, salons, and spas around the world.
We're not just another tech company we're far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits.
Let's see what we can accomplish together!
Who we are
We work together to deliver the most wellness-centric employee experience in the technology industry. Our P team moves fast.
We embrace new ideas, benefits, and technologies to make the employment experience more inclusive, flexible, and engaging for team members across the globe.
We support and inspire our employees to perform at the highest level so we can succeed in our mission together.
About the right team member
As the Sales Compensation Leader, you will lead all global sales compensation initiatives including strategic design, execution, analysis, governance, change management where applicable, and communication of and resource creation of plans.
You are an expert in using compensation programs to reward and motivate the sales organization while also driving growth and monitoring performance.
You understand how to balance investment in compensation to align with growth plans and a strong financial outcome. You are analytical and know how to use data to make sound business decisions while strategically influencing outcomes at various levels of the organization by combining data with practical application and best practices.
You will be responsible for managing and mentoring a team of compensation analysts who support the day-to-day administration of sales compensation plans for sales compensation eligible team members globally.
This role will drive operational process improvements in plan management, ensuring governance and compliance across global standards.
This role requires working with stakeholders across the company to ensure the proper plan design, calculation, delivery, and execution of sales commissions.
Cross-team coordination, time management, and excellent communication skills are essential. The ideal candidate has a proven track record for rolling up their sleeves, maintaining an elevated level of ownership and accountability and delivering best-in-class support to internal and external customers.
About the role
- Own the global sales compensation administration and management of processes, plan design, implementation / change management, payout structures, timelines, and commission processing
- Function as subject matter expert on all sales compensation plans
- Collaborate with finance and payroll to provide accurate and timely payments to team members
- Develop governance process and committee to ensure fair standards incorporated based on business dynamics and global documentation compliance
- Design plans that align with strategic objectives and company goals to drive revenue growth by working closely with Revenue Operations, Finance, and Sales teams
- Oversee the enhancement and maintenance of commissions tools, reporting, and predictive analytics and maximize value by ensuring full adoption across team members and managers
- Drive analytics projects to provide insights into sales compensation performance, ensuring effectiveness of metrics
- Create reports, scorecards, tools, and other resources for key stakeholders to track performance and initiate changes to improve based on plan, while accounting for a competitive and attractive total compensation package
- Ensures through audits, analysis, and reports that all sales compensation programs are consistently administered in compliance with company policies and maximize workforce productivity and efficiency in alignment with corporate objectives
- Communicate and collaborate across functional organization with professional capability
- Stay informed of industry insights and innovations as related to incentive programs, processes, and analytical methods
- Manage and mentor sales compensation team members
- Resolve commissions issues / disputes for team members and the leadership team in a timely and accurate manner
Skills & experience
- Bachelor's degree. Team management experience and strong experience in field
- Experience in analyzing sales commissions processes and opportunities for operational efficiency
- Ability to break down complex problems and make strategic recommendations
- Comfort with a fast-paced, dynamic environment combined with the ability to meet multiple deadlines
- Project management skills with multiple stakeholders and types of audiences; comfortable with change management
- Experience communicating and presenting to senior and executive leadership to educate and influence regarding best practices and change management
- Experience within the high-tech industry on a global scale
- Excellent analytical, problem solving and research skills
- Strong presentation development and presentation communication skills
- Demonstrated ability to use data to troubleshoot and problem solve
- Proficiency in CRM, sales compensation tools, and data analytics (i.e., Salesforce, Xactly, Tableau, Power BI)
- Strong organization and prioritization capabilities
- Ability to collaborate with cross-functional stakeholders
