Technical Project Manager/Scrum Master | C&R Software | Santiago De Chile

About Us C&R Software provides a sophisticated, highly configurable, cloud-native enterprise debt collection & recovery, agency placement and optimization platform that serves the operational and strategic decisioning needs of over 450 clients globally . Having over 38 years' experience of working in diverse industry verticals (banks, lenders, telcos, credit unions), the division supports over 100,000 users in managing $5 trillion debt .   The Position – Project Manager/Scrum Master (Cloud) C&R Software seeks an experienced Project Manager/Scrum Master to lead cross-functional delivery initiatives across Cloud Operation teams and stakeholders . The role involves managing projects of varying durations, scopes, and methodologies, requiring strong technical delivery expertise and familiarity with AWS ecosystems. The candidate must facilitate collaboration, optimize resources, and drive process improvements to enhance efficiency and reduce technical debt and costs. Exceptional communication and problem-solving skills, along with a leadership mindset, are essential for success in this role. Primary Responsibilities Facilitate and coordinate projects and business-as-usual (BAU) activities , providing leadership and organization while addressing details as needed. Mobilize regional and global teams to address challenges in a fast-paced, customer-centric environment, ensuring compliance with regulatory and cybersecurity constraints. Compile and present project/program reports, coordinate schedules, lead meetings, and resolve technical, functional, and organizational issues. Communicate frequently with stakeholders , senior management, and clients; analyze new requirements and define project scope, deliverables, and activities.   Qualifications, Skills & Experience - BS degree in Computer Science or equivalent experience - Minimum 5 years relevant experience in a technical delivery position . Overall IT industry experience of over 10 years - Bilingual/Professional English proficiency - Proficient with MSO applications (Word, PowerPoint, Project) & Jira,Confluence/SharePoint - Knowledge of AWS and SaaS implementations - Experience supporting and documenting IT projects Preferred Additional skills - Experience with automated project management tools - PMP, CSM, PMI-ACP and/or ITIL certifications -5+ years' experience as a Scrum Master