Team Lead Customer Service (M/F/D) English And Italian

We are looking for a full-time Team Lead Customer Service (m/f/d) English and Italian for our Avedo Tirana location.Your benefitssecure full-time job and attractive remunerationflat hierarchies, short decision-making processes and a wide range of organisational optionsthe opportunity to help shape the locationindividual induction and professional and personal development opportunitiesextensive employee discountshighly motivated team and a collegial and pleasant working environmentmodern office with a central location in TiranaYour tasksleading a team in terms of qualitative and quantitative project specificationsregular appraisal interviews on general, technical and disciplinary topicsorganisation and implementation of regular team meetingsmonitoring, screening and coaching of employeesconstructive cooperation and optimisation in the projectincreasing productivity and profitabilityYour profile previous management experiencevery good knowledge of written and spoken English and Italian (optional knowledge of Spanish)confident handling of PC applications (e.g.
MS Office)high degree of judgement and assertivenessperformance- and sales-orientated and structured way of workinghigh level of personal commitment and the ability to be self-motivatedAre you looking for a new job?
Then Avedo Tirana is your new employer!
We are specialists in dialogue marketing and our more than 20 call centres in Germany and Europe provide direct contact between companies and customers.Have we piqued your interest?
Then we should definitely get to know each other.
We look forward to receiving your online application.