About the RoleKey responsibilities: Key Stakeholder management and engagement (95% of time)Health System Mapping: Systematically map and engage external stakeholders at account level or other relevant health system organizations with impact at the account dynamic.Business acumen: Deeply understand the dynamics of the account in a wide range of situations: priority setting process, resource allocation, decision-making, money-flow, tendering, purchase-order-placement, connection with other organizations (health services, Isapres, 'superintendencia'…), invoicing and payment processing, among others.Outside-In approach: Acting with the account to assemble with its key stakeholders the annual strategic and execution plans reconciling objectives of Novartis (technical and administrative leadership).Customized Solutions: Design and provide ad-hoc solutions based on deep insight into customer's needs to help address significant business issues and opportunities (in addition to core products and service offerings); often requires joint strategic planning, mutual investments, and situation-specific approaches to mutual value sharing. Developing relationships with leadership and offering innovative value solutions.Insights Collection: Gain key insights through engagement and consultation with HCPs and key stakeholders and together with commercial analysis feed CEAs and Medical colleagues with meaningful insights to shape or improve their operational plans.Partnerships: Creating fruitful, value-based relationships striving to set up platforms for long-term engagement, such as Letters of Intent, Collaboration Agreements or others.Market Access: Negotiate, build, operate, and implement Sustainable and Innovative Access models that include shared contribution models, EAP, Risk Management programs, etc. Utilize Health Economics studies as a tool to promote value-based and evidence-based pricing. Develop and execute market access strategies to support and accelerate favorable pricing and reimbursement decisions for key market brands and new launches. Drive innovative approaches to deploying value dossiers and reimbursement submissions at account level that demonstrate how Novartis products will meet unmet medical needs and customer evidence needs.Minimum Qualifications: University degree in health sciences is preferableMinimum 5 years of experience in the pharmaceutical sectorMarket and customer intelligenceProficient in tools and systems related to Hospitals/Clinics and health systemsStrong negotiation, communication, and relationship skillsAbilities in data analysis and insight collection.Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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