Software Support Specialist

Job description Our Client is a fast-growing software company looking for a new Software Support Specialist ! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. What You'll Be Doing: Support web applications with at least 3 years of experience Work directly with customers to help them configure web-based software Resolve technical support tickets Escalate issues to the software development team Escalate issues to the data center ops team Escalate issues to partner ops team Provide web training to customers and prospects What You Bring to The Role: Passionate about web technology Able to learn new technologies quickly Self-motivated and able to find opportunities for improvement Strong problem-solving skills and sound judgment Must pass a background check Work Remotely: Yes Job Type: Full-time Schedule: Monday to Friday Application Question(s): Candidate must be willing to complete a skills test in order to be considered. Experience: Web Application Support: 3 years (Required)#J-18808-Ljbffr