Senior Support Consultant, Supply Chain Technology

We create possibilities that move life and commerce forward- Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.What You'll Be Working On:The Support Consultant role is critical to Manhattan's ongoing customer success and engagement. This role works with current clients facilitating upgrades to our software, troubleshooting Tier 3 level issues, and managing new implementations. This role will analyze and resolve functional issues that arise relating to supply chain software solutions. You will work with analysts to provide issue resolution as well as perform testing of client specific enhancements. Primary activities include client communication, testing, issues resolution, pre- and/or post implementation support.What We're Looking For:- Four-year bachelor's or foreign equivalent degree in computer science, engineering, business or related field- 1 year of experience with database troubleshooting or developing in SQL or related relational database- Requires up to 20% travel.- Fluency in Spanish and English. Proficiency in Portuguese is a plus- No restrictions on travel to the United StatesLI-MOCommitted to diversity and inclusionAt Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members' backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.