About us At Prometeo Talent, our mission is to connect outstanding talent with leading companies.
We have teamed up with a firm that offers a customizable software platform powered by AWS ?.
This platform is designed to assist a variety of clients, including financial service providers , debt collection agencies , debt buyers, telecommunications companies , and utility providers , in achieving optimal outcomes when engaging with customers facing financial difficulties.
With a presence in over 60 countries and experience supporting more than 650 types of financial obligations, they simplify complex situations and foster positive experiences for consumers .
Our Proposal We are looking for a DevOps Engineer to join our client's team and lead the support of critical software applications.
This role focuses on AWS infrastructure ? and combines client-centric project delivery with level-3 technical support and continuous improvements through automation .
The ideal candidate should have experience in core AWS services, network connectivity, cybersecurity , Linux, scripting, and monitoring tools.
Familiarity with third-party IDP integration and vendor-managed services will be a plus.
If you're ready for a new challenge, we want to hear from you!
Your main responsibilities will be... Be the bridge that connects product development with the ProdOps SRE/Support teams !
Your role is vital in ensuring seamless service continuity, driving continuous improvement, and upholding technical excellence.
Embrace a cross-functional role where you'll collaborate with diverse teams to identify and tackle operational gaps!
Focus on key areas like metrics, automation, cost/risk management, performance, reliability, and cloud best practices.
Work hand-in-hand with Project Managers and Scrum Masters to gather, estimate, prioritize, and deliver both internal and external technical project requirements.
As Level 3 support, take charge of escalated incidents, ensuring they're resolved within defined SLAs.
Define and document standard runbooks and operating procedures while creating and maintaining clear system architecture diagrams.
You'll be accountable for executing periodic release deployments across Dev, CQA, and Production environments with precision, primarily during our client-contracted maintenance windows (mostly Sunday 1 AM-5 AM US CST) Required Qualifications Bachelor's degree in CS or equivalent with 7+ years of experience, preferably in financial services.
5+ years as a Lead or Senior ProdOps/DevOps Engineer, focusing on Java applications in AWS environments .
? AWS Certification and Java Application Development experience required.
Familiarity with AWS constructs (EC2, S3, VPC, etc.)
and secure connectivity (VPN, Zero Trust).
Proficient in scripting languages (Shell, Perl, Python, Ruby) and CI/CD tools (Terraform, CloudFormation).
Strong communication skills and experience in technical documentation.
? Knowledge of security principles and database concepts (SQL, AWS Aurora/RDS? Preferred Qualifications Red Hat Certified Systems Administrator.
Experience with RHEL and development methodologies (Scrum, Agile).
? Skills in service requests, release management, and incident resolution.
Familiarity with Kubernetes , infrastructure as code, and load balancing.
What do we offer?
Direct Employment : Join us as a valued team member!
Vacations and National Holidays : Enjoy time off to recharge!
Health Insurance : Your well-being matters to us!
Hybrid Work : Work 3 days in the office in Santiago and enjoy the flexibility!
Only resumes written in English will be considered.