time type: Full time
Posted on: 3 Days Ago
Job Requisition ID: 3143312
Retail Account ManagerDescription -Job Summary
This role is responsible for understanding and explaining the organization's products, building consultative client relationships, and maintaining accurate records. The role analyzes clients' needs and collaborates with internal teams to tailor solutions. The role stays updated with industry trends, transfers knowledge to demonstrate the value of the organization's offerings, and mentors junior resources.
Responsibilities Demonstrates a deep understanding of the organization's products and services while explaining product features and benefits to potential customers.Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.Establishes a professional and consultative relationship with clients by gaining a thorough understanding of their unique business needs within their industry.Maintains accurate records of all sales activities, contracts, and communications with clients to ensure accuracy and legal compliance.Conducts thorough needs assessments with potential clients to understand their specific requirements and challenges and offer tailored solutions.Collaborates with cross-functional teams such as marketing, product development, and customer support to ensure a cohesive approach to customer acquisition and satisfaction.Develops and executes strategies to retain and nurture existing clients leading to recurring revenue and referrals.Ensures adherence to company and industry-specific compliance and ethical standards in all sales activities.Stays informed about industry trends, market conditions, and competitor offerings to identify new opportunities and stay competitive.Builds sales readiness and reduces the client's learning curve by transferring knowledge in the specific area of expertise to demonstrate the value of the organization's offerings.Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
Preferred Certifications
NA
Knowledge & Skills Balancing (Ledger/Billing)Business DevelopmentBusiness To BusinessCustomer Relationship ManagementDemonstration SkillsEnterprise SalesMarketingMerchandisingOutbound CallsPresalesProduct DemonstrationProduct KnowledgeSales EngineeringSales ProcessSales ProspectingSelling TechniquesSolution SellingTechnical SalesValue PropositionsWireless SalesCross-Org Skills Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer CentricityImpact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making processes.
Complexity
Responds to moderately complex issues within established guidelines.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
JobSales
ScheduleFull time
ShiftNo shift premium (Chile)
TravelNA
RelocationNA
Equal Opportunity Employer (EEO)HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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