Operations Assistant

- Deals directly with clients, customs, and agents to ensure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
- Seek the most profitable mode of shipment yet meet client's requirements for the movement of freight.
- Other duties as assigned
Other Skills / Abilities - Must possess knowledge of rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports and domestic moves.
- Must have strong verbal and written communication skills
- The ability to work in a fast-paced environment.
- Strong organizational skills are required, due to the high volume and demands of the position.
- Strong knowledge of Microsoft word and excel
- Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner

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