Leader, Technical SAMPrimary Location: Santiago, Santiago Metropolitan Region, CL
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date:
Metso believes that diversity and equal opportunity are key factors in strengthening innovation and collaboration. We welcome all applications and are committed to creating an inclusive work environment. Our selection criteria are based solely on professional competencies and skills.
We are now looking for a Leader, Technical SAM for the Pumps Team in Santiago. JOB DESCRIPTION Leader, Technical SAM, MD Pumps is accountable for the planning and execution during installation and operations of MD and slurry products. In this role, the position holder is responsible for ensuring adequate care of the installed base and growing Metso Mill Discharge MD and slurry pumps equipment business through an on-site presence, anticipating solutions to reinforce a world-class advisory. The position holder has the skills to communicate with all organizational levels of Customer, influencing decisions to maximize the Metso position into the plants. The position holder is essential to create strategy and tactical actions to increase the MD and slurry products for greenfield and brownfield projects.
MAIN RESPONSIBILITIES: Become the first regional contact point for field slurry business.Implement the on-site strategy to become MD Pumps as number-one in mill discharge and other applications.Planning, execution, performance, and technical advisory for Slurry Pumps installation, especially for MD Pumps.Participate fully involved with the End-User at daily coordination meetings.Develop, implement, and update technical procedures & instructive to ensure a standard on-site installation, creating differentiations through constructability and maintainability approaches.Be the referenced advisor for Plant maintenance, reliability, and operations group.Incorporate all HSEC standards in documentation and activities.Know, understand, and apply the HSEC Policies, Metso and End-Users.Develop and implement a business plan to achieve financial and growth targets.Implement pricing and sales strategies to grow relative profitability.In collaboration with the BL team, assess, determine, and mutually agree on Mill Discharge targets.Work with procurement and manufacturing organizations to ensure appropriate inventory levels for the MD Products in conjunction with the Product Manager MD Pumps.Provide the necessary training to effectively sell pumps or dislodge the Competition in the Comminution processes.Monitor competitor activity in the market area with respect to pricing, new products, customer supply agreements, etc., and work jointly with and in support of BL (and vice versa) to develop ways to counteract and mitigate the competition's efforts.Assist in developing business and technical support plans for penetrating key accounts with Metso MD products.Perform equipment surveys of competitor equipment for account data. Travel to customer sites to study their existing applications. Analyze pumps and pipeline systems to provide technical support or recommendations to our customers. Assist customers with product information to upgrade their existing pumps using the latest pump technology.Recommend spare parts needed to properly maintain their pumps while in service. Inventory Management studies and recommendations for minimum stock levels.Installation of pump trials against the competition at key customer accounts to grow the business / Site supervision and construction management of large MD projects.Study pump performance and wear life evaluations.Offer technical improvements to the BL Product Management & Design Teams based on actual field experience, customer feedback, and competitor product knowledge.Other duties and responsibilities as assigned.REQUIREMENTS: Four (4) years applicable Engineering or Business Degree (or at least 10 years equivalent experience with Slurry Pumps & Systems with at least 5 of them with Mill Discharge Class 4 Pumps & Systems).Ten (10) years applicable industry, company, and product experience.Five (5) years of relevant on-site mining expertise dealing with the End-User: Maintenance, Operations, Reliability, Engineering, HSEC, etc.Knowledge about legal mining industry affairs and Contracts Management.A proven track record of professional accomplishments and reliability.International exposure and experience in the Mining Markets in South America, especially in Chile, Peru & Brazil.Familiarity with the broad range of Metso Pumps BA equipment/products.Solid knowledge base with Metso business and applications, the industry, and the customers.Execution oriented.Ability to understand and drive the financial measurements for this specific business.Ability to understand and help to implement Metso Pumps BL strategy and to fully understand the financial requirements (including pricing, margin levels, profitability, SGA requirements, and inventory requirements/levels).Strong people skills and the ability to lead and motivate others.Strong communication skills and the cooperative, interpersonal, and presentation skills to manage internal and external interfaces.English: Full proficiency (written and verbal).Health compatible for high geographical altitude.Location: South America.WE OFFER: Challenging opportunities contributing to Metso industry-leading solutions in a friendly, respectful, and global environment.Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.A work environment where safety is always the number one priority – both your physical and mental health is our priority.Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions, and services for the aggregates, minerals processing, and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
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