Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAResponsable de brindar un servicio administrado siguiendo las mejores prácticas de la industria para garantizar que las plataformas de cliente permanezcan operativas.
Identificar, investigar y resolver proactivamente incidentes y problemas técnicos, así como también restaura el servicio del cliente mediante la administración de incidentes hasta su resolución.What you'll be doingPRINCIPALES RESPONSABILIDADESAtención de solicitudes y requerimientos ABM (Alta, Baja y modificaciones) / MACD (Move, Add,Change,Delete)Atención de incidentes, fallas y degradaciones de plataforma del cliente.Apoyo al cliente final en levantamientos de información, investigaciones RCA, monitoreo proactivo.Apoyo y soporte en remoto/terreno por solicitudes con requerimientos técnicos.Creación de informes de estado de plataforma y vitalidad de tecnologías.Recomendación de mejoras en plataforma en base a experiencia técnica.REQUISITOS EXCLUYENTESEstudios de Ingeniería en Telecomunicaciones, Conectividad y Redes, Electrónica o afines.Experiencia +2 como Ingeniero Nivel 2.Certificación CCNP (Enterprise/Datacenter) vigente.REQUISITOS DESEABLESCertificaciones Palo Alto, F5 y/o ACI.Inglés nivel intermedio.Workplace type: Hybrid WorkingAbout NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
Apply today.
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