General Manager - Airport Operations

General Manager - Airport Operations
Empresa:

United Airlines


Detalles de la oferta

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
Key Responsibilities:

Responsible for day to day operational, financial and personnel performance of assigned international outstation
Establishes or implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirements
This includes host government specific security checkpoint and baggage screening requirements in accordance with U.S. TSA security directives, mandates and GSC responsibilities
Monitors performance against plans and initiates corrective actions to improve results
Determines and justifies equipment, facilities, staffing, and training needs to achieve station operational goals
Participates as team member to headquarters support organizations, as well as other United operating departments in administering their responsibilities
Coordinates and provides functional guidance and supervision of contracted ground handling agents
Represents airport activities to host government federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA
Oversees and directs operational safety and security; flight departure reliability; customer processing; plane-side operations including ramp operations and customer service; baggage handling; fueling; aircraft appearance and cabin provisioning, airport policies and procedures; on-ground product technology and equipment deployment; and vendor operations as applicable
Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions
Manage vendor service contracts as required
Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups and vendors
Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines
Monitors all performance against plans and initiates corrective actions to improve results
Manages the station budget, third-party staffing forecasts, and resource requirements. Collaborate in collateral assignments as required by the region leader

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications
What's needed to succeed (Minimum Qualifications):

College degree or relevant experience
4-6 yrs of relevant management experience in Airport Services environment preferably in Chile
Knowledge of airport operations to include; hub operations, terminal / ramp operations and ATO, and related technology
Ability to work in a dynamic, fast paced operational environment
Knowledge of station controls and Internal Audit standards
Analytical thinking, goal-directed leadership and service-oriented performance
Knowledge of operational Corporate policies and procedures
Strong communication and interpersonal skills
Demonstrated ability to develop and motivate personnel
Strong problem solving skills and drive for excellence
Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
Must be willing to travel 25%
Must be legally authorized to work in Chile for any employer without sponsorship
Must be fluent in English and Spanish (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Hold a valid passport and eligible to obtain a visa

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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Fuente: Whatjobs_Ppc

Requisitos

General Manager - Airport Operations
Empresa:

United Airlines


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