Director, Product Management

Build your future with Sovos.If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.Sound like this might be the opportunity you have been looking for?Take a look at our career posting below. Don't check all the boxes? Apply anyway! We are focused on hiring the right people, not the "right" resume.It's not about what you have done somewhere else, it's all about what you are capable of doing here.The Work You'll DoThe Director, Product Management is responsible for the commercial success of a product portfolio, overseeing product managers who are responsible for taking products from inception and ideation through design, build, launch, growth, enhancement and eventual sunset. The director of product management ensures the success of the products within his or her portfolio by enabling the product managers to succeed. He or she provides coaching and direction for the product managers reporting to him or her and ensures they can operate efficiently and effectively by utilizing and complying with the organization's processes for product management. This role is responsible for commercial success for the products within his or her purview.As Director, Product Management, you will work closely with other Sovos senior leaders to articulate and substantiate decisions regarding go-to-market strategies, product roadmaps, operations readiness, and sales enablement. You will engage with leaders across the organization, gather input from internal and external resources, and weigh them against business objectives to ensure our product lifecycle is maximized to exceed sales goals and achieves strong client satisfaction and retention levels.More Specifically, You WillManage a Product Management team, develop talent and provide clear goals and expectationsCommunicate the vision and strategy, for the product portfolio for which he or she is responsible, across the organization; Evolve and adapt that vision and strategy.Encourage customer-focused innovation, and provide guidance and oversight for market and customer research to gather insight and understand user personas and needsOversee and provide direction for the creation and presentation of business casesMonitor and report on the performance of the product portfolio over which the role has purviewOversee and provide input into the process for creating, documenting and communicating product roadmapsOversee the gathering of competitive intelligence and perform competitive analysisOversee the process of creating prototypes and testing of product conceptsEnsure that product managers are properly documenting product requirements, user stories and artifacts to support the product development processOversee or lead work to create pricing models and facilitate pricing decisionsCoordinate with product development management on the product development process and technical resource allocationOversee activities to ensure that new offerings include the desired capabilities and launch on time and within budgetEnsure that product managers verify completion of the product and the readiness of related elementsEnsure that product managers provide support to sales (e.g. make prospect/customer calls, provide sales enablement content, contribute to internal and external social communities/blogs/portals) and directly participate in sales support as requestedCoordinate with product marketing for relevant activities and deliverables (e.g. buyer personas, competitive positioning, market requirements, launch plan)Ensure that product managers follow a consistent approach to monitor product adoption and use and collect customer feedbackOversee and enforce a consistent, objective process to prioritize and select product enhancementsInitiate or manage relevant partnerships with upstream partners and customer development partners as neededAssist in managing and resolving customer escalations as neededDemonstrate initiative, drive, and determination to achieve results, success, and growth.Act with integrity and demonstrates ethical behavior in all matters with all stakeholders.What We Need From You10 + years of progressive experience within the software industry; experience working within the compliance industry preferred5 + years of experience leading and developing outstanding peoplePeriodic travel required to Sovos locations or eventsExceptional business development, business management, and leadership skillsStrong interpersonal skills with a focus on teamwork, ability to foster/manage relationships across multiple departments/stakeholdersExcellent organizational and communication skills, including the ability to lead presentationsTrack record of exceeding expectations leading product management processes including visioning, customer/competitor research, strategic planning, business modeling, and product definitionInternational experience, both in terms of working in a globally distributed team with many different cultures and internationalization of the products is a plusExperience in M&A and partnership planning preferredWhat Does Sovos Offer You?The tools to grow your career both personally and professionally:Mentoring ProgramsManagement Bootcamps and Development TrainingsYearly performance reviews where compensation and performance are assessed and rewarded generouslyClear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder - we give you the tools to move outside of your career as well!)Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.Company BackgroundSovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company's SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.
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