Job Title: Database Cloud Specialist
Experience: 10+ years
Language: Fluency in Spanish and English is required - Portuguese is a differential
Working Days: Monday to Friday / 09:00AM to 6:00PM
Job Description: Oracle is making huge global investments to deliver the most open, secure, reliable and transformative Cloud platform to help our customers through their generational shift to the cloud. We are reengineering our vast array of software and hardware assets and retooling our sales and engineering practices. With Oracle's deeply innovative culture, unique track record of delivering most popular software platforms and its unparalleled ability to maintain a pulse of the enterprise customers – we are the only company on the planet that is delivering the most compelling services at every layer of the cloud.
Inside Oracle – we are fast-growing; fast moving engineering and product group focused on delivering Oracle's next generation infrastructure-as-a-service platform. We are on a mission to deliver a massively scalable global infrastructure cloud platform that is a hallmark of innovation, reliability and efficiency. This platform will show our customers the promise of infinite, on-demand, globally scalable infrastructure capacity that they can use to deliver efficient, productive and compliant services to their customers.
The Oracle Cloud organization is looking for a Database Cloud Specialist to be the customer's advisor, guiding through the best practices and supporting customers in different situations: Adoption, Crisis, Knowledge Exchange, and Customer Advocacy inside Oracle. The technical skills are just one part of the role, the need is also having customer-centric behavior, acting like an owner, and always putting the customer at the center.
Skills: Oracle Database: Exadata; 11G; 12c; 19c and 23 Backup/Restore (Rman; Datapump, Transportable Tablespace) Oracle Database Migration: Upgrade from older versions to newer Database Versions Database Migration from On-Prem to Cloud Database Performance Troubleshooting (AWR, ASH, TFA, exachk, oswatcher, Operational System performance tools, SQL Tuning) Knowledge of in-database Analytics, ETL, OLAP, and Machine Learning functionality is a plus Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable Knowledge in Operating Systems: Linux, AIX, Solaris Golden Gate (Migration and Troubleshoot) Patch Apply – Mainly in Exadata Environment Oracle RAC (11G, 12C, 19c and 23) Oracle Data Guard – Implementation & Troubleshoot Experience in a 24x7 operational services or support environment Must have customer service aptitude and maintain customer focus Strong technical acumen and interpersonal skills Strong Communication, Presentation, and speaking skills Strong Data Center, Infrastructure, and IT Operations Exposure Easy communication not only technically but also at the executive level Career Level: IC5
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