Customer Engagement Associate

About the Role Key Responsibilities Engage with Medical Experts (MEs) to educate on medical/scientific information. Ensure appropriate identification/mapping of MEs/Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support. Develop and execute ME engagement plans to optimally prioritize and strategically engage MEs aligned with country strategy. Respond to unsolicited requests for information from MEs. Inform and shape medical strategy by collecting impactful insights from MEs. Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations. University degree, preferably with scientific background. Confirmed experience in commercial roles within the pharmaceutical industry, preferably working with neurosciences products. Solid understanding of private and public market working with high specialty products. Outstanding networking, collaboration, and communication skills. Availability to travel up to 50% of the time. Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. #J-18808-Ljbffr