Job Number Job Category Housekeeping & Laundry
Location Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Responsibilities: Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.Assist Housekeeping management in managing daily activities.Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.Document and resolve issues with discrepant rooms with the Front Desk.Prepare and distribute room assignments to Housekeeping staff.Record, monitor, and update list of 'Do Not Disturb' rooms.Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.Complete required Housekeeping paperwork.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.Ensure adherence to quality expectations and standards.Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.Speak with others using clear and professional language; prepare and review written documents accurately and completely.Enter and locate work-related information using computers.Stand, sit, or walk for an extended period of time.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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