About the Role As an Account Coordinator, you'll play a vital role in nurturing existing partnerships while forging new connections through strategic business development. Your focus will be on fostering relationships with our clients, guiding them strategically to achieve their goals, and innovating sales strategies to drive Uber's success. Additionally, you'll ensure seamless account management across operations, merchandising, and our partner catalog team.
What You'll Do Manage Commercial Relationships: Lead commercial relationships with our small Grocery merchants, conducting regular Business Reviews on a weekly, monthly, and quarterly basis to meet business targets effectively. Maximize their financials, marketing efforts, engagement, and satisfaction. Be a key influence in their delivery business. Collaborate with Cross-Functional Teams: Work closely with teams like catalog and operations to ensure top-notch consumer experiences and strive for operational excellence. Analyze Data: Identify pain points and devise strategic plans based on data analysis. Drive Expansion: Expand existing accounts based on market and customer needs. Set and Report Metrics: Establish, supervise, and report on strategic partner performance metrics. Represent Uber Eats: Act as an ambassador of Uber Eats' mission, brand, and product. What You'll Need 1-3 years of proven experience in Account Management. Analytical skills to identify, quantify, and capitalize on opportunities, driven by data insights. Self-starter attitude with the ability to thrive in a fast-paced, autonomous team environment. Willingness to roll up your sleeves and work closely with our highest value partners to achieve revenue, retention, and adoption targets. Effective presentation and selling skills. Outstanding work ethic and attention to detail. Fluency in English is essential. Proficiency in Excel. Strong organization and time management skills. Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs. Ability to take initiatives and adapt easily to a constantly changing work environment. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to ******.
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