HVAC & Refrigeration Service Technician Offer ID: 64939 Job: Technicians / HVAC Contract type: HVAC & Refrigeration Service Technician Schedule: Full-Time Country: New Zealand About EQUANS ANZ Are you ready to join a global leader in technical solutions? Equans is a multi-disciplinary technical solution, building and asset services organisation. We're committed to creating an environment that supports engaged, diverse and inclusive teams to deliver outcomes, lead global markets and partner with businesses to embed integrated and efficient customised intelligence solutions to support energy, industrial and digital transitions. About the role Equans is seeking an experienced HVAC & Refrigeration Service Technician to join our Palmerston North team. Our team are passionate about Mechanical Services and take pride in the quality of their work and their exceptional customer service. You will need to have a strong focus on providing top-level customer service, have a solid understanding of relevant industry codes and standards enabling you to perform technical HVAC, refrigeration and electrical work on building services equipment. Participation in an on-call roster (with great rates) and ongoing overtime opportunities are available. Key Responsibilities: Diagnose technical issues and prioritise workload to meet customer service levels and deliver outcomes in an efficient and effective manner. Ensure customer concerns and complaints are managed efficiently and provide resolution. Identify potential sales opportunities via the provision of cost-effective solutions for repairs, replacements, and upgrades. Comply with company policies, procedures, and processes to achieve high-quality business delivery objectives and outcomes to meet and exceed customer expectations. Pro-actively strengthen customer relationships and create opportunities within the EQUANS business and community. Technical Qualifications and Experience: Relevant Trade Qualifications. Relevant and current Electrical Registration (EST). Proven experience in the commercial and industrial service, maintenance, and installation of equipment within the refrigeration and building services industry. Demonstrated experience with controls and building management systems. Excellent ability to build effective relationships with clients. Excellent communication skills to clearly relate with clients and peers. Current clean NZ drivers' licence, or the ability to obtain one. How to Apply: If you are interested and meet the selection criteria, apply with an up-to-date resume via the application instructions on this website. We thank you for your interest in working for Equans and advise that only shortlisted candidates will be contacted. Please note that we can only accept applications from those with full working rights in New Zealand. Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available. We will not be engaging the services of a Recruitment Agency and ask all interested candidates to apply directly via this advertisement. Place: Workplace: Palmerston North, New Zealand #J-18808-Ljbffr