Field Service Manager South Latam

:Responsible for field service operation, revenue and development planning.Maintain service inventory and develops processes that ultimately improve the level of support to our customer base.Ensure the customer satisfaction by leading team to improve the availability of customer's products and systems for productive use.Lead delivery of product installation, commissioning, training and acceptance test activities according to planned schedule.Responsible for product warranty and critical issue management, and participates in product quality management to provide continuous feedback / improvement.Responsibility to ensure accuracy of installed base information and implement plans to improve our contract conversion rate.Ensure high level of service engineer competency through execution of training and development plans – applied to new staff as well as current Engineers.Work with Service Sales Team to drive service sales funnel and pipeline to achieve our service revenue, implement leads tracking and reporting to secure all opportunities.Committed to deliver monthly forecasted revenue and planned jobs schedule.Provide long-term strategy and development plan to grow our business.Represent service team to participate including informal/formal business management meeting within Regional and Country level.Qualifications:Degree in Engineering, Life Sciences or Business Management with equivalent experience in similar field and industry.Minimum 5 years team management experience in Service BusinessPhysical Requirements:Excellent in written, oral and presentation (communication) skills, both English and SpanishGood interpersonal skills, team orientation and professional demeanor;Transparent, independent, self-disciplined, innovative, responsibleAvailability to travel National or International 40%