Job Summary: Work with GBU Implementation Manager to provide technical support, training, and implementation of DSCS within the GBU. Manage Project set up, complete key Project configuration tasks, train End Users, collect and escalate User Feedback, set up templates and other features for Project use, and trouble-shoot issues as they arise.
Major Responsibilities: Deliver updated Supply Chain work processes and procedures relative to execution of Digital Supply Chain and in alignment with overall Supply Chain Governances and instructions.Gaining understanding of all aspects of Project requirements involved with DSCS implementation, its functionality, structure, business objectives and integration with other systems.Serve as the primary point of contact (POC) for GBU project implementation of DSCS.Responsible for conforming import data (such as inventory and engineering information that exists in other systems) to DSCS format and standards.Complete light configuration of project requirements (e.g. RFQ templates, maintenance of Key Members, Contract Terms Templates).Deliver End User training to project users on DSCS and modules.Coordinate implementation of DSCS and third-party software integration as needed.Manage DSCS system users (Add users to the systems, manage user rights, etc.).Other duties as assigned. Education and Experience Requirements: Requires a bachelor's degree in Supply Chain Management or Information/Technology Systems Management or similar, and 3-5 years of relevant experience. Required Knowledge and Skills: Experience with planning and conducting training classes or providing user desk-side training.Knowledge of Microsoft Windows based, networked, computing environments.Knowledge of standard office productivity tools, including Microsoft Word, Excel, Access, SQL and PowerBI.Knowledge of other standard applications used by Engineering, Procurement and Construction.Experience with typical troubleshooting methods.Skilled in oral communication and experienced in giving practical and technical presentations.Ability to conduct business travel as needed.
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